FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Everything you need to know about purchasing and using Starlink through Data Lake Indonesia.
Where can I officially purchase Starlink in Indonesia?
You can officially purchase Starlink through Data Lake, which is an Authorized Starlink Reseller in Indonesia. Purchases can be made via Webstore. For business and enterprise needs, please contact our sales team at sales@datalake.id or via WhatsApp at +62 8170-117-800.
What are the benefits of purchasing Starlink through Data Lake as an Official Starlink Reseller?
Trusted, as we are an Official Starlink Reseller. Direct from the source. Customer support. Expert installation support (for businesses). 100% official warranty.
Does Data Lake offer Starlink purchases in all regions of Indonesia?
Yes, Data Lake offers Starlink purchases in all regions of Indonesia, including remote areas (3T) such as Papua, Kalimantan, Sulawesi, Nusa Tenggara, Maluku, and other islands.
Does Data Lake offer installation services?
Yes, Data Lake offers installation services performed by local experts for business use.
What is Starlink's internet speed?
Starlink's internet speed varies depending on the type of device used. Starlink Gen3 V4 offers speeds of up to 200 Mbps, Starlink Mini up to 100 Mbps, and Flat High Performance up to 400 Mbps.
How much do Starlink Subscription cost?
The price of Starlink subscription varies depending on the type of plan. For Personal Plans, please contact us via WhatsApp at +62 8170-117-800, and for Business Plans, please contact us at sales@datalake.id.
How much do Starlink devices cost?
The prices of Starlink devices available at Data Lake are as follows: Starlink Gen3 V4 is priced at Rp 5,900,000, and Starlink Mini is priced at Rp 4,750,000. For the Starlink Flat High Performance device, pricing is available by contacting our sales team at sales@datalake.id or via WhatsApp at +62 8170-117-800.
How many devices can be connected to a single Starlink unit?
The number of devices depends on the type of Starlink unit. The Starlink Gen3 V4 can connect up to 235 devices, while the Starlink Mini can connect up to 128 devices.
What is the difference between Starlink V4 Enterprise and Flat High Performance?
Starlink V4 Enterprise is designed for regular, business, and enterprise use with speeds of up to 220 Mbps. Flat High Performance is designed for business and enterprise use with speeds of up to 400 Mbps.
What is the difference between Starlink Standard and Starlink Mini?
Starlink Gen3 V4 (Standard) is a larger unit, designed for use in fixed locations such as homes, offices, schools, clinics, and hospitals with speeds of up to 200 Mbps, and can connect up to 235 devices. Meanwhile, the Starlink Mini is smaller in size, designed for mobile users such as travelers, campers, hikers, and other on-the-go needs with speeds of up to 100 Mbps, and can connect up to 128 devices.
What is the difference between the Personal and Business Service Plans?
The Personal Plan is intended for personal use at a more affordable price. Meanwhile, the Business Plan is designed for business and corporate needs.